Terms & Conditions

Terms & Conditions
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website see (date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website. The price you pay is the price you have agreed on which ever, media you have elected for at the time of your purchase. Any offers cannot be reserved unless paid in full to secure. All prices are plus VAT (unless stated otherwise) at the applicable current rates but exclude delivery charges, see (Returns, Cancellations and Substitutions).

Distance Selling

If you buy on line or over the telephone we offer a 14 day money back guarantee from the day of despatch. If you are not satisfied with the product we will refund the full value including postage on the return of the goods in good condition. The customer is responsible for the return postage. If you decide to return the goods within the 14 day period you must telephone us (0333 3446084) with your intention and return the goods with a copy of the purchase invoice and a covering note requesting a refund. Failure to follow this procedure you will not be entitled to a refund.

Safety

Coemi Uk Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of products supplied by us. Coemi Uk Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Ceomi Uk Ltd, its affiliates, directors, employees or other representatives. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, income or profit, loss of or damage to property and claims of third party.

Warranty
All LED products have individual warranty periods stated in the specification. Any defects operated by Coemi Uk Ltd – parts only warranty – from the date dispatched and Invoiced..

Labour costs and Carriage/courier costs for items being returned to Coemi Uk Ltd are the responsibility of the customer. No liability will be taken by Coemi for returned goods damaged in transit. Only if the goods are deemed faulty in the first 14 days or miss described on delivery will any carriage costs be refunded.

Return carriage to customer addresses will be covered by Coemi Uk Ltd only if defects covered by the warranty are found. We will at our option either repair or replace free of charge for the original purchaser any part of any new Coemi Uk Ltd product that is found by the company to be defective, with exception to the items listed below under item parts not covered by warranty.

• Damage caused by unreasonable use, including failure to provide reasonable and necessary maintenance.
• Defects caused by alterations or modifications, accidents or failure to follow the instructions in the instruction manual.
• Normal wearing parts such as cables, switches, which are subject to replacement dependent on normal wear and tear or require replacement in connection with normal maintenance.
• Overheating damage caused by lack of ventilation
• Damage caused by weather or any other acts of God are not part of the warranty and should be covered by your normal household or commercial insurance.

Delivery Policy

Orders for stock items are normally processed and dispatched to Business premisses within 2-3 working days, please contact us if you require express delivery or require an out of stock item at [email protected] or telephone free on 03333446084